All Systems Operational

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Welcome to Broadstripes' status page. Here you'll find information about the operational status of the various components of Broadstripes.

Uptime over the past 90 days. View historical uptime.
Core application ? Operational
90 days ago
99.92 % uptime
Today
Application services ? Operational
90 days ago
100.0 % uptime
Today
Reporting ? Operational
90 days ago
100.0 % uptime
Today
Geocoding ? Operational
90 days ago
100.0 % uptime
Today
Knowledge Base ? Operational
90 days ago
100.0 % uptime
Today
Public site ? Operational
90 days ago
100.0 % uptime
Today
Communications ? Operational
90 days ago
99.36 % uptime
Today
Bulk email service ? Operational
90 days ago
100.0 % uptime
Today
SMS service ? Operational
90 days ago
98.84 % uptime
Today
MMS service ? Operational
90 days ago
98.84 % uptime
Today
SMS via long code ? Operational
90 days ago
99.5 % uptime
Today
MMS via long code ? Operational
90 days ago
98.84 % uptime
Today
SMS phone number provisioning ? Operational
90 days ago
99.49 % uptime
Today
In-app support messaging Operational
90 days ago
99.99 % uptime
Today
Cloud platform Operational
90 days ago
100.0 % uptime
Today
Web and jobs servers ? Operational
90 days ago
100.0 % uptime
Today
Database servers ? Operational
90 days ago
100.0 % uptime
Today
Cloud-based file storage ? Operational
90 days ago
100.0 % uptime
Today
Domain and routing services ? Operational
90 days ago
100.0 % uptime
Today
Deployment service ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Aug 9, 2022

No incidents reported today.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022

No incidents reported.

Jul 28, 2022

No incidents reported.

Jul 27, 2022
Search provider experiencing problems; solution in progress
Resolved - The cut-over has been completed and all projects should be functioning normally.

Our apologies for the inconvenience.
Jul 27, 17:21 UTC
Monitoring - Most projects in all environments have been restored to full functionality.

Again, if you're experiencing search issues or other problems, let us know via support chat and we should be able to address them.
Jul 27, 16:10 UTC
Update - We'e begun to cut over to the new service. If the app seems to be working for you, then all's well, and you can go ahead with your work.

If it isn't working, use the support chat to let us know and we may be able to accelerate the restoration of your project.
Jul 27, 15:06 UTC
Update - The replacement of the failing service is in progress and so far we've encountered no hitches.

We hope to be able to cut over to the new one within two hours.

We will update as we reach that point.
Jul 27, 14:34 UTC
Identified - Technical problems with a third-party service on which the core application depends have the system behaving unreliably this morning.

If at all possible, please wait until the issue is resolved to make data changes to the system.

We are actively working to replace the third-party provider, and expect to have a solution in place later today.

We will provide updates here.

We apologize for the inconvenience.
Jul 27, 12:19 UTC
Jul 26, 2022

No incidents reported.

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