All Systems Operational

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Welcome to Broadstripes' status page. Here you'll find information about the operational status of the various components of Broadstripes.

Uptime over the past 90 days. View historical uptime.
Core application ? Operational
90 days ago
100.0 % uptime
Today
Application services ? Operational
90 days ago
100.0 % uptime
Today
Public forms ? Operational
90 days ago
100.0 % uptime
Today
Reporting ? Operational
90 days ago
100.0 % uptime
Today
Geocoding ? Operational
90 days ago
100.0 % uptime
Today
Knowledge Base ? Operational
90 days ago
100.0 % uptime
Today
Public site ? Operational
90 days ago
100.0 % uptime
Today
Communications ? Operational
90 days ago
100.0 % uptime
Today
Bulk email service ? Operational
90 days ago
100.0 % uptime
Today
SMS service ? Operational
90 days ago
100.0 % uptime
Today
MMS service ? Operational
90 days ago
100.0 % uptime
Today
SMS via long code ? Operational
90 days ago
100.0 % uptime
Today
MMS via long code ? Operational
90 days ago
100.0 % uptime
Today
SMS phone number provisioning ? Operational
90 days ago
100.0 % uptime
Today
In-app support messaging Operational
90 days ago
100.0 % uptime
Today
Cloud platform Operational
90 days ago
100.0 % uptime
Today
Web and jobs servers ? Operational
90 days ago
100.0 % uptime
Today
Database servers ? Operational
90 days ago
100.0 % uptime
Today
Cloud-based file storage ? Operational
90 days ago
100.0 % uptime
Today
Domain and routing services ? Operational
90 days ago
100.0 % uptime
Today
Deployment service ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 21, 2024

No incidents reported today.

Sep 20, 2024

No incidents reported.

Sep 19, 2024

No incidents reported.

Sep 18, 2024

No incidents reported.

Sep 17, 2024

No incidents reported.

Sep 16, 2024
Impaired jobs performance
Resolved - Given that everything we're monitoring looks good and that we've had no further reports of stuck jobs, we're closing the incident.

Thanks for your patience as we worked toward resolution.
Sep 16, 16:55 UTC
Monitoring - The fix has been deployed and the job servers have returned to normal functioning. Job queues have also returned to normal.

As always, users encountering any issues should let us know ASAP at support@broadstripes.com.
Sep 16, 15:46 UTC
Identified - We're aware of and working on a problem with the servers that handle long-running jobs (data imports, reports, large-scale data changes, etc.). Some users are experiencing extremely slow response or no response when attempting to run imports, reports, and other large-scale data processes.

We believe we've identified the root cause, and are implementing a fix that will alleviate the problem. We will update again soon.
Sep 16, 15:33 UTC
Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024

No incidents reported.

Sep 11, 2024

No incidents reported.

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

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