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Incident Report for Broadstripes

Resolved

We've figured out the cause of the issue and will be rolling out a code-fix tonight.

Posted Dec 08, 2023 - 19:54 UTC

Monitoring

Overloaded servers have been replaced, and the app is functional again. We are continuing to investigate the root cause of the issue.

Posted Dec 08, 2023 - 16:33 UTC

Investigating

We are aware of the problem and investigating. We will update as we identify the issue and begin to resolve it.

Posted Dec 08, 2023 - 16:23 UTC

This incident affected: Core application.