Database slowdown

Incident Report for Broadstripes

Resolved

We've cleared the database jobs that were slowing down the app. We're working on a code change that will prevent that from happening again. We expect to roll that out next weekend. In the meantime, we'll be monitoring the database to address the problem if it starts to get tied up again.
Posted Nov 22, 2023 - 20:23 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 22, 2023 - 18:39 UTC
This incident affected: Core application.