The database upgrade was completed a little ahead of schedule, and the application is now available again. Apologies for any inconvenience.
Posted Aug 21, 2021 - 03:28 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 21, 2021 - 01:00 UTC
Scheduled
To complete the database upgrade process begun on August 6, the app will be down for another maintenance window on the evening of August 20-21 (starting at 9 pm US Eastern Time).
Posted Aug 17, 2021 - 16:40 UTC
This scheduled maintenance affected: Core application, Cloud platform (Web and jobs servers, Database servers, Cloud-based file storage, Domain and routing services, Deployment service), Communications (Bulk email service, SMS service, MMS service, SMS via long code, MMS via long code, SMS phone number provisioning, In-app support messaging), and Application services (Reporting, Geocoding, Knowledge Base, Public site).